• Front Desk PEC

    Job Locations US-DE-Newark
    Posted Date 4 days ago(10/11/2018 11:22 AM)
    Job ID
    2018-1168
    # of Openings
    1
    Category
    Customer Service/Support

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    LOGO MADP

     

    Dental Office Front Desk - Patient Experience Coordinator - Great Office, Great Team!!

     

     

    FRONT DESK - PATIENT EXPERIENCE COORDINATORS are organized, exceptional communicators, and have the skills necessary to multi-task effectively and efficiently. 

    You will be the primary contact with our patients, and you are responsible for the patients having an exceptional customer service experience in our practice.

    This position is FULL TIME and located in NEWARK, DE 

     

    Compensation

    • Competitive salary with bonus opportunity

    • Training with upward mobility to management

    Requirements
    • Dental office experience preferred
    • Prior customer service experience

    • Must be patient focused

    • Energetic

    • Must have excellent oral and written skills

    • Friendly and positive demeanor

    Responsibilities
    • Greeting and welcoming patients

    • Answering the phone following office protocol

    • Taking and distributing calls or messages as necessary

    • New patient paperwork

    • Medical and Dental history’s and annual updates

    • Treatment consent documentation

    • Financial agreements

    • Patient referrals

    • Office schedule

    • Communication and collection of patient balances due following office protocol

    • Maintaining a clean and inviting office and patient check in area

    • Participation in daily team huddle

    • PM strategy meeting

     
    Please apply via this ad-PLEASE SEND RESUME
     
    Neil Goldman
    ngoldman@mid-atlanticdental.com
     

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