Chief Clinical Officer – Plymouth Meeting, Pa
Mid Atlantic Dental Partners is rapidly growing and is seeking a Chief Clinical Officer to manage commitment to unmatched patient care and clinical excellence.
The Chief Clinical Officer (“CCO”) is the leader of all aspects of clinical operations and clinical practice. The CCO will be involved in the creation, implementation, adherence to, and overseeing processes and procedures related to setting a standard of clinical excellence.
Patient Experience: The (CCO) will collaborate with the operations team to ensure the best possible patient experience. The CCO will focus on the following aspects of the patient experience:
Performance: The CCO will make sure that the offices are meeting expectations with regards to revenue and EBITDA budgets. The CCO will spend the majority of their time in the practices, working with the providers and teams, and will focus on the following:
Creation of Materials: The CCO will be instrumental in assisting with creating materials related to systems, procedures, integration, and training. Some of these materials will be the following:
Talent: The CCO will be integral in selecting, training, and retaining the best talent in the industry. Our teams are the most important part of what we do, as they allow us to provide exceptional patient care, and a best in class patient experience. The CCO will continuously be evaluating and working to elevate our talent pool.
Compliance: The CCO will make sure the offices are adhering to all aspects of our stringent compliance program. The CCO will monitor and ad to the compliance program as necessary overtime, to make sure we maintain a zero tolerance policy with regard to compliance.
Provider Engagement: We are unable to accomplish anything, without our providers. Much like the staff, we want to attract and retain the best providers, but then we need to keep them engaged. We will put our providers in positions of leadership in the practice and support them. The CCO will act to resolve any and all provider issues, and, in matters where unable, will act as a liaison with the COO to make sure any and all issues are resolved as quickly as possible, and to the satisfaction of the providers